Terms & Conditions

 

These Terms and Conditions govern your use of our services and the purchase of products from our store. By accessing our website and placing an order, you agree to comply with and be bound by these terms.

1. Authenticity of Products: We guarantee that all products offered are sourced from authentic suppliers

2. Order Processing: Orders are processed on a first-come, first-served basis. Due to the nature of our business model, we operate on an on-demand shipping system. This means that once an order is placed, we procure the item specifically for you, which may take additional time.

3. Shipping and Delivery: Delivery times typically range from 30 to 45 days, depending on international shipping and local delivery conditions. Faster shipping options can be discussed on a case to case basis.

4. Returns and Exchanges: We do not accept returns or exchanges for change of mind. Customers are encouraged to choose items carefully. If a product arrives damaged, we require an unboxing video to process a refund.

5. Quality Assurance: While we strive to ensure the quality of each figure, we cannot guarantee a thorough quality check on every item due to our on-demand model. Minor imperfections may occur during international shipping, which are not covered under our policies.

6. Customer Support: For any inquiries or support, customers can reach out via our designated communication channels. We are committed to assisting our customers and ensuring a satisfactory experience.

7. Changes to Terms: We reserve the right to modify these Terms and Conditions at any time. Customers will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.